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  • ò®ß¾ âá, ãÕÙÊ ûÇ, ÜØê« ëùõðÀú, ȲÇöŹ ¿ª, ¡º¹®È­°æÁ¦ÇС» ³ª³²ÃâÆÇ, 1999, ¼­¿ï
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  • Museums and Galleries Commission Environmental Management Guidelines, London, 1993
  • Museums and Galleries Commission Quality of Service in Museums and Galleries: Customer Care in Museums, Guidelines on Implementation, London, 1992